Leverage Smart Indoor Mapping to provide a great navigation experience
A robust indoor mapping solution can significantly enhance all passengers' life within airports by:
Ensuring timely departures
Show the quickest and most adapted routing to reach the destination point, taking into account any accessibility needs. Help passengers reduce time spent on searching for the right path, minimize the risk of getting lost or encountering delays and finally ensuring timely departures.
Reinforcing security and safety levels
Security personnel has access to accurate and up-to-date information about the indoor space through the map, which help promptly address incidents, preventing them from escalating and minimizing the risk for passengers. Plus, smart indoor maps provide clear directions to the nearest emergency exits and evacuation routes, in case of emergency.
Driving customer loyalty
Integrate with third-party digital platforms to create a cohesive and omnichannel travel experience. Get notifications about the best time to reach the right check-in area and even notifications from duty-free shops as well ad how to reach click-and-collect points.
See the power of Asset Tracking in airports
In airports the assets to keep under control are numerous: that can include baggage carts, ground support equipment, cargo containers, vehicle fleet as well as any tool, component and equipment for aircraft maintenance.
By integrating with third-party technologies, the right indoor wayfinding solution takes an active part in the process of monitoring and managing the location, the status and the movement of valuable assets within airports. And this, in real time.
Among the most common use cases to which asset tracking is a crucial resource:
- Baggage Management: RFID tags or barcodes allow real-time tracking from check-in to claim. By providing accurate location data all along, the risk of misdirected or lost baggage is minimized.
- Ground Support Equipment (GSE) Management: track the location and usage of equipment such as tugs, loaders, and refuelers as to optimize their deployment. Also, integrating IoT sensors help better monitor the condition of GSE and schedule maintenance proactively, reducing downtime.
- Facility and Maintenance Management: ensure that the facilities needed are readily available by tracking tools, parts, and equipment used in aircraft. This way, inventory is under control. To go further, analyze data from tracked assets to predict when maintenance is needed, reducing unexpected failures.
Additionally, this asset tracking use case can also be applied to other industries, such as hospitals and universities.
How to build stellar indoor maps for airports
This is our VisioMapEditor®: an all-in-one platform that provides all the necessary tools to design, publish and maintain marvelous airport maps. There are at least 7 must-have features to leverage:
Let your creativity run wild and design unforgettable, amazing maps for smart offices and buildings.g, .pdf, images, GeoJson).Similarly, map exports can be made in multiple formats to suit your specific needs.
Provide your collaborators with the best indoor navigation experience on multiple devices: kiosks, web, applications (iOS and Android)... you choose. Plus, publication times are lightning fast!
Provide your collaborators with the best indoor navigation experience on multiple devices: kiosks, web, applications (iOS and Android)... you choose. Plus, publication times are lightning fast!
Case Study
Capacity: 30 million passengers a year
Number of check-in counters: 138
Passengers terminal: 600.000 m²
Total mapped area : 2 million m²
Presentation
Hamad International Airport is a state-of-the-art aviation hub in Doha, Qatar, known for its exceptional passenger experience and innovative design. It offers a wide range of amenities, including luxury lounges, high-end retail outlets, and gourmet dining options. With connectivity to over 160 destinations worldwide, it serves as a major global transit hub, making it a crucial gateway to Qatar and the Middle East region.
Map usage
Visioglobe indoor map is integrated in Hamad International Airport app to enhance navigation and wayfinding within terminals, providing passengers with a seamless and efficient travel experience.
Challenge and solution
Visioglobe's indoor mapping technology at Hamad International Airport has resulted in improved passenger guidance, better understanding of passenger flow, increased flight punctuality, higher traffic in duty-free areas, and real-time flight information. These advancements have significantly enhanced the overall travel experience at the airport.
See what our clients have to say
“Visioglobe is a long-standing partner who contributed to the success of our airport mobile application thanks to a mapping rich in features but without compromising on aesthetics and ergonomics of use. This service allows travelers to be guided from check-in to boarding while enjoying a visit to our stores according to their interests. The map will also be implemented on our website and will make it easy to locate the shops, services and restaurants at the airport. Visioglobe systematically questions itself in order to regularly offer us service improvements which are fundamental from an innovation point of view."